Frequently Asked Questions
How do I pay?+
Pay instantly via M-Pesa (STK push to your phone) at checkout, or order directly via WhatsApp and we'll guide you. Card payments are coming soon.
Do you deliver outside Nairobi?+
Yes. We deliver fast within Nairobi and ship nationwide through trusted couriers. Delivery is arranged once your order is processed.
Are your products genuine?+
Always. We deliver genuine, high-quality products with zero compromise, and every purchase comes with a KRA eTIMS-compliant receipt.
How do I track my order?+
Use the Track Order page and enter your order number (e.g. WRK-2026-00001) or the phone number you ordered with.
Do you sell refurbished laptops?+
Yes — we clearly label condition (Brand New or Refurbished) on every product so you know exactly what you're buying.
Can you install or set up what I buy?+
Absolutely. We offer expert installation and technical services — ask us about pairing your purchase with setup support.